Terms and Conditions

Last updated: 22 October 2026

1. Provider

NAHIRA GROUP SRL, a company registered in Romania. Tax ID (CUI) RO52612339, trade register no. J2025075045004. Registered office: Str. Popești-Vest no. 37A, Bl. C2, Sc. F, Floor 5, Apt. 47, Popești-Leordeni, Ilfov County, Romania. Email: theodor.costache@nahiraessence.com. Phone and WhatsApp: +40 729 313 147.

2. The service

Elevo measures three postural angles from side-on photos for wellness purposes, based on anatomical points you confirm. It compares them with reference values published in studies and offers a program of general, equipment-free exercises. Accuracy depends on following the photo instructions and on how the points are placed; every value is shown with an estimated margin of error. Elevo is not a medical device. It does not diagnose or treat any condition and does not replace medical advice. Elevo values and scores are not a guarantee of results. We don't promise any increase in your actual height. Users who report symptoms or conditions in the safety check are directed to a professional.

3. Eligibility

You must be at least 18 years old.

4. Subscription and price

The subscription is $9.99 per month or $39.99 per year, taxes included where applicable. It renews automatically at the end of each period until you cancel. Payment is processed by Stripe.

4a. Free trial

The yearly plan may include a 3-day free trial. If you don't cancel before it ends, the yearly subscription starts and you are charged the price shown before the trial began. Cancellation and withdrawal terms also apply during the trial.

5. Cancellation

You can cancel anytime, easily, from “Manage subscription” in your plan (Stripe portal) or by writing to theodor.costache@nahiraessence.com. Cancelling stops the next renewal; you keep access until the end of the period you've paid for.

6. Right of withdrawal (14 days)

If you live in the European Economic Area or the United Kingdom, you have the right to withdraw from the contract within 14 days without giving a reason, by writing to theodor.costache@nahiraessence.com. If you asked for the service to start immediately, you may owe a proportionate amount for the part already provided, as the law allows. If you live elsewhere, write to us within 14 days of your purchase and we'll review your refund request in good faith.

7. Health and safety

The exercises are general. Stop if you feel pain. We recommend seeing a professional if you have a spinal condition, persistent pain or other health problems, or if you are pregnant.

8. Intellectual property

Elevo's content belongs to the provider. Your photo stays yours, and we don't store it.

9. Liability

To the extent the law allows, we aren't liable for improper use of the exercises. This doesn't limit your statutory consumer rights.

10. Governing law and disputes

Romanian law applies, without affecting any mandatory consumer protections in your country of residence. You can also turn to your national consumer protection authority; in Romania, see anpc.ro.

← Back